Instruction about your rights of withdrawal
If you have concluded a service contract online with us as a consumer, you can revoke your contractual declaration within 14 days without stating reasons by means of a clear declaration. The period begins after receipt of this instruction on a durable data medium (e.g. letter, fax, e-mail). The timely dispatch of the revocation suffices to comply with the revocation period if the declaration is made on a durable data carrier (e.g. letter, fax, e-mail).
The revocation must be addressed to:
Sample revocation form
If you want to cancel the contract, please fill out this form and send it back.
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*) /The provision of the following
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if notified on paper):
*delete as applicable
Telefon: +49 (0) 170 9915363
Consequences of withdrawal
In the event of an effective cancellation, the services received by both parties are to be returned. You are obliged to pay compensation for the value of the service provided up to the time of revocation if you were informed of this legal consequence before submitting your contractual declaration and have expressly agreed that we shall begin to perform the service in return before the end of the revocation period. If there is an obligation to pay compensation for lost value, this may mean that you will still have to fulfil your contractual payment obligations for the period until revocation. Your right of revocation expires prematurely if the contract is completely fulfilled by both parties at your express request before you have exercised your right of revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation declaration, for us with its receipt. You bear the direct costs of returning the goods. Parcels sent fright collect will not be accepted.